Thursday, September 13, 2018

The two biggest problems for restaurant guests

Billions of investment dollars are being thrown at the restaurant industry right now, from point-of-sale companies, to delivery services, payroll companies, short-term lending - it's a land-grab of epic proportions the restaurant industry has never seen. And it's about time - with gross sales over $700B in the US alone, it's a slow-moving industry that could use some fresh technology.

But the majority of dollars are being spent on outside services like Doordash and GrubHub, or on back-of-house products like POS - all the while the dine-in guests are presented with the same old frustrations. 

So here are my top two problems to solve in 2019:

1. Checkout Friction:

We've all had a great experience, dining with a friend for lunch - but when we're ready to go, our waiter is nowhere to be found.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas sed aliquam mauris. Etiam consectetur, ante id scelerisque vestibulum, massa dui posuere diam, nec sodales justo nunc bibendum ex. Pellentesque condimentum varius sem eu dapibus. Donec facilisis tempus volutpat. Morbi euismod, odio et tincidunt imperdiet, nibh justo tincidunt massa, non feugiat tortor turpis vitae diam. 

Proin justo risus, congue at libero vel, ullamcorper malesuada est. Donec pulvinar cursus faucibus. Sed id augue ut ante venenatis sodales et id risus. Ut eu sem eu ex consequat porta. Phasellus mollis diam vitae urna porta pharetra. Maecenas tincidunt, lectus ut rhoncus elementum, ex mi tempor nisl, a rutrum felis metus quis quam.

by Kermit Austin (Kermit Elmo Austin III)